Frequently Asked Questions
Carpet Cleaning
We recommend having your carpets professionally cleaned at least once every 12 months to remove dirt, allergens, and bacteria that build up over time. For homes with pets or high foot traffic, more frequent cleaning every 6 months is ideal.
Typically, carpets take 6-8 hours to dry completely. However, this can vary based on factors like humidity, ventilation, and the cleaning method used.
Yes, professional carpet cleaning can effectively remove most pet odors. For severe cases, we offer specialized pet odor treatments.
Tile and Grout Cleaning
For most homes, professional tile and grout cleaning is recommended once a year. High-traffic areas or homes with pets may require more frequent cleaning.
Yes, our professional cleaning process can often restore discolored grout. For severely stained grout, we offer color sealing services.
Tile floors typically dry within 30 minutes to an hour after cleaning. Grout may take a few hours longer to dry completely.
Pet Spot Treatment
In many cases, yes. Our specialized pet stain treatments can often remove or significantly reduce even old pet stains.
Our pet odor treatments are designed to neutralize odors at the source, even those that have penetrated the carpet padding.
Yes, our pet stain treatments are safe for both pets and humans once dry.
Premium Fiber Protector
When professionally applied, carpet protector typically lasts 12-18 months, depending on foot traffic and care.
Yes, our carpet protector is safe for both children and pets once it’s dry.
Yes, carpet protector helps repel spills and stains, making it easier to clean your carpets between professional cleanings.
Area Rug Cleaning
We can clean most types of area rugs, including wool, silk, synthetic, and antique rugs. Each rug is assessed individually to determine the best cleaning method.
Most area rugs should be professionally cleaned every 12-18 months. Rugs in high-traffic areas may need cleaning more frequently.
The cleaning process typically takes 1-3 days, depending on the size, material, and condition of the rug.
Upholstery Cleaning
We can clean most types of upholstery, including delicate fabrics. Our technicians will assess your furniture and recommend the best cleaning method.
Most upholstery dries within 4-6 hours. However, some fabrics may take up to 24 hours to dry completely.
Yes, our upholstery cleaning process is designed to remove most odors. For persistent odors, we offer specialized deodorizing treatments.